Hawthorn Wyndham Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-04-12
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I don't know what the deal is, but this hotel cannot handle online check in. When I walked in the desk clerk was apologizing to a caller on the phone about messing up their online reservation. Then he attempted to help me, except that my online reservation was screwed up. While he was trying to get me straightened out he got another call from someone  else who wasn't properly booked online. It's just online, because I saw them have everything ready for someone else who had called in their reservation. Hotel is nice, room was nice, bed was GREAT, location was so-so (like others said, it's surrounded by car dealerships so it's not the most pictuuesque place, nor are there good restaurants in the immediate vicinity (not a far drive though). The hot breakfast was as good as any I've had in a hotel. Didn't get the chance to attend a manager's reception but I think that is a nice touch. Everything is good about this hotel except their ability to accommodate online bookings.
Guest Review: 2 by Molly N of Lincoln, NE Posted Date: 2012-03-27
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I shared the suite with 2 other companions and the room set-up was ideal. I was pleasantly suprised at the size of the suite and that it had a separate bedroom. I was also impressed with the kitchenette with burners, sink, microwave and refrigerator. This would be an ideal room for a family or 2 couples wanting to share a room. The facility was clean,  the decore was fresh, and breakfast was delicious. I would highly recommend the Hawthorn Suites for anyone visiting Cedar Rapids.
Guest Review: 3 by John S of Clive, IA Posted Date: 2012-03-24
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Our room was clean and well-appointed. Good-sized bathroom. The property was attractive inside and out. The Hawthorn is close to nice restaurants and other retail businesses along Collins Road in northern Cedar Rapids.
Guest Review: 4 Posted Date: 2012-01-23
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We were very impressed with our complete 3 night stay...very friendly and helpful staff to accomidate your every need!
Guest Review: 5 by Leslie W of Fairfax, VA Posted Date: 2012-01-14
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Comfortable bed. Close to highway. When I was there they had a baked potato bar and happy hour (with free beer and wine). The coffee was not too bad for a hotel. Much better accommodations than the hotels closer to the airport.
Guest Review: 6 by Torianoa of Atlanta, GA Posted Date: 2011-11-29
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This is a very nice hotel with great amenities. The indoor pool was shut down for a day( a little disappointing for the kids). But the staff was GREAT!!! I highly recommend thie hotel. I would also like to state that I never write reviews, but I feel like I had to. The price was OUTSTANDING. They offer free breakfast, and dinner. We not only saved money  on the hotel price but on food. We only had to buy lunch for a family of 5 (3 teenage boys) it was a real savings. I room was large set up very nicely. It had 2 queen beds in a separate room with a queen size pull out sofa, two tvs. fridge, stove, microwave, and cook top. I can't say enough good things about this hotel.
Guest Review: 7 Posted Date: 2011-11-02
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Great little hotel--contemporary decor--friendly staff--our dog was most welcome & very convenient. Nice breakfast each morning.
Guest Review: 8 Posted Date: 2011-09-27
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We stayed at Hawthorn Suites even though while our family was getting together for our granddaughter's 1st birthday. Our son, daughter-in-law and granddaughter live in the NW corner of Cedar Rapids. They have a big home but have just recently moved. We would've been sleeping on the floor on an inflatable mattress at their home. It was more important  for our other son who was visiting from Phoenix to stay at their house so he could be with his niece. My husband had a fantasy football draft so having the wifi in our room was perfect. The hospitality/breakfast area is very, very nice though we never got to use it. The pool and whirlpool areas also looked nice though we didn't have time to enjoy them. My only complaint was the reception/check-in desk. We waited 5-10 minutes (along with others) before anyone even acknowledged that we were there to check in and this was a 5:00 in the afternoon.
Guest Review: 9 Posted Date: 2011-09-18
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The employees were very efficient, helpful and friendly, The evening meal and breakfast in the a.m.were nice. Cookies were great!
Guest Review: 10 Posted Date: 2011-08-31
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First, I liked my King bed and extra roomy whirlpool tub! It is the little things that matter, though. I think the grill and chairs for smokers under the entrance canopy is not a professional looking first impression. Second, the tvs should be undated. Flat screens with good picture quality are cheap to purchase and a volume discount is surely available.  The dated tv was a surprise since my previous stay about a year ago was during a remodeling phase. Third, a 4 day old newspaper in the workout room makes me question when was the last time someone went in there to clean. Last, I had to ask for coffee to be brewed at 8:30 AM during the breakfast? Really! Someone should be on top of these little things that leave a bad impression.
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